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Process & Policy

Finance processes that work when you're not in the room.

What's included

Everything in Process & Policy

Stronger internal controls for growing teams, document how finance works and find where it can work better.

  • Policies & Procedures

    Documented finance policies your team can follow and auditors can rely on.

  • System Descriptions

    Clear narratives of how transactions flow through your systems.

  • Process Assessment

    A structured review of what works, what doesn't and where the risk sits.

  • Control Design

    Segregation of duties, approvals and reconciliations right-sized for your business.

  • Process Improvement

    Removing duplicate steps and automating the routine.

  • Implementation & Training

    Rolling out the new way of working with your team.

What you'll need

Getting started is simple

Pricing

Custom Quote

Final fees depend on services required, business size, transaction volume and technical complexity. Fixed and agreed upfront.

To get set up

  • Existing policies, procedures or process notes (if any)
  • Org chart and delegation of authority
  • Access to systems and a walkthrough with key staff
  • Recent audit findings or known problem areas

On an ongoing basis

  • Time from process owners for interviews and walkthroughs
  • Sign-off on drafted policies
  • Feedback during rollout

Pro tip: Start with the processes that touch cash, payments, receipts and payroll. That's where control gaps cost the most.

Typical timeline

How the engagement runs

  1. 01

    Discovery

    Interviews and walkthroughs to map how finance actually operates.

  2. 02

    Assessment report

    Gaps, risks and quick wins, prioritised.

  3. 03

    Documentation

    Policies, procedures and system descriptions drafted and approved.

  4. 04

    Rollout

    Training, implementation and a follow-up review.

Learn more

Process & Policy in depth

Who it's for

  • Growing businesses formalising their finance function
  • Companies with audit findings on controls
  • Owners who want to step back from approving everything
  • Firms preparing for investment or due diligence
  • Organisations onboarding new finance staff
  • Entities with regulatory or funder policy requirements

Why it matters

  • Undocumented processes live in people's heads, and leave with them
  • Weak controls are the most common route to fraud and error
  • Auditors test controls; good documentation shortens the audit
  • Clear procedures make training and delegation possible
  • Investors and funders expect a governed finance function
  • Efficient processes free your team for higher-value work

Common questions

What makes Synergy different

  • Led by a Chartered Accountant (SA), you deal with Rishen directly, not a call centre.
  • SAICA member: every deliverable meets professional and statutory standards.
  • Fixed, transparent pricing agreed upfront, no surprise invoices.
  • Audit-firm trained across insurance, property, engineering, manufacturing, FMCG and logistics.
  • BBBEE Level 1 supplier.
  • Sage, QuickBooks, Evolution, Caseware and Draft Works proficiency.

Ready to strengthen your controls?

Build a finance function that runs on process, not memory.

rishen@synergyfm.co.za

Ready to get organised?

Get a personalised quote within one business day. No obligation, no jargon.

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